A. Monitor order status: Monitoring is a subsequent activity performed after an order has been captured and submitted. It involves tracking the order's progress through its lifecycle stages (e.g., submitted, in fulfillment, completed).
B. Advise customer on services being offered: This is a pre-sales or sales activity that happens before or at the beginning of the order capture process. It is part of the customer interaction, not the system transaction itself.
C. Update order and contract status: Status updates are typically system-driven events that occur automatically as the order and subsequent contract progress through fulfillment and activation. This is a result of the process, not the capturing action.
