SAP Business AI is strategically built upon three core pillars to ensure it is relevant, reliable, and responsible. These pillars directly correspond to the correct components. First, it leverages vast amounts of business-specific Enterprise data to provide relevant insights. Second, it is built on a robust Technology foundation, including the SAP Business Technology Platform, ensuring reliability and scalability. Third, it is deeply embedded into the end-to-end business Processes that customers use every day, making the AI responsible and context-aware within the flow of work.

B. Agility: This is a desired business outcome or benefit achieved by using SAP Business AI, not a fundamental component of the AI framework itself.

C. Customer centricity: This is a business strategy that can be enhanced by SAP Business AI, but it is not a core architectural component of the solution.

1. SAP Official AI Strategy Page: SAP outlines its AI strategy as being "Relevant

Reliable

and Responsible." It explicitly states

"Relevant: SAP Business AI is built on your enterprise data... Reliable: SAP Business AI is delivered with leading enterprise technology... Responsible: SAP Business AI is built into the business processes that run the world." This directly maps to Enterprise Data (D)

Technology Foundation (E)

and Processes (A).

Source: SAP SE. (2024). AI built for business. Retrieved from https://www.sap.com/products/artificial-intelligence.html (Accessed under the "Our principles for Business AI" section).

2. SAP Business Technology Platform (BTP) Documentation: The technology foundation for SAP Business AI is the SAP BTP. The documentation details how BTP provides the services and infrastructure for developing and running AI-infused applications that integrate with core business processes and data.

Source: SAP Help Portal. (2024). SAP AI Core. This documentation describes the technological service for AI capabilities

which forms part of the technology foundation.

3. SAP White Paper on Business AI: In the white paper "A New Era of Business AI from SAP

" the company details its approach. It emphasizes the integration of AI into core SAP applications and processes

the use of extensive business data

and the underlying power of the SAP Business Technology Platform.

Source: SAP SE. (2023). A New Era of Business AI from SAP. Section: "Our unique position to deliver Business AI". This document reiterates the connection between processes

data

and the technology platform.