1. WalkMe Official Vendor Documentation: On the "WalkMe Technology" page, it states, "WalkMe’s patented DeepUI™ technology is the engine that powers our Digital Adoption Platform. Our context-intelligent engine uses machine learning algorithms to understand applications and processes from the user’s perspective." (WalkMe, "WalkMe Technology," Platform Section).
2. SAP Official Vendor Documentation: The SAP Store listing for the WalkMe Digital Adoption Platform describes its functionality: "WalkMe for SAP Solutions leverages a proprietary AI/ML engine to understand the customer’s business processes and provide personalized guidance to each user..." This confirms the existence of a proprietary AI engine for this specific purpose, which is named DeepUI Technology. (SAP Store, "WalkMe Digital Adoption Platform for SAP Solutions," Features Section).