SAP Signavio Process Intelligence is designed to provide a comprehensive, end-to-end view of business processes. To achieve this, it must ingest data from a wide variety of sources where process steps are recorded. This includes core SAP systems (like SAP S/4HANA and SAP ERP), various non-SAP applications (e.g., Salesforce, ServiceNow), generic databases via JDBC connectors, and flat files. Crucially, it also integrates with experience management platforms like Qualtrics to correlate operational data (O-data) with experience data (X-data), providing deeper insights into process performance and customer or employee sentiment. This broad connectivity is fundamental to its process mining capabilities.

B. This is too restrictive. While SAP Signavio has strong, pre-built integration with SAP systems, its capability extends far beyond them to include numerous non-SAP applications.

C. This is incorrect because the tool is not limited to only structured SQL databases and certainly not just those from SAP applications. It supports various data formats and non-SAP sources.

D. While the ability to process experience data from Qualtrics is a key feature, this answer is incomplete as it omits the core operational data sources from SAP and non-SAP systems.

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1. SAP Help Portal, SAP Signavio Process Intelligence Documentation: The section on "Data Extraction" details the available connectors. It explicitly lists connectors for SAP systems (SAP S/4HANA, SAP ERP), non-SAP systems (e.g., Salesforce, ServiceNow, Oracle EBS), and a generic JDBC connector for other databases. This confirms the platform's ability to process data from "SAP systems, non-SAP applications, [and] databases."

Reference: SAP Help Portal, SAP Signavio Process Intelligence, "Data Extraction," Section: "Available connectors."

2. SAP Official Product Information: SAP's solution brief on the SAP Signavio Process Transformation Suite emphasizes the combination of operational data (O-data) from IT systems with experience data (X-data) from platforms like Qualtrics. This synergy is a core value proposition, allowing businesses to understand the real-world impact of process inefficiencies on customer and employee experience.

Reference: SAP SE, "SAP Signavio Solutions" official webpage, Section on "Process Intelligence."

3. SAP Whitepaper on Business Process Transformation: Official whitepapers frequently discuss the need for a holistic process view, which is only achievable by integrating data from all relevant source systems, regardless of the vendor. The architecture of SAP Signavio Process Intelligence is explicitly designed to support this heterogeneous system landscape.

Reference: SAP Whitepaper, "Reimagine Business Process Management with SAP," Page 4, Section: "Gain deep process insights."