For purchase orders containing service line items integrated via SAP Ariba Cloud Integration Gateway (CIG), the confirmation process has specific limitations. Suppliers cannot propose changes to the quantity or price of a service line item within an order confirmation. Each service line must be either fully accepted (confirmed) or fully rejected. This binary choice at the line-item level translates to the overall purchase order. Therefore, the fundamental supported options are to confirm the entire purchase order (Full Confirmation) or reject the entire purchase order (Full Rejection).

B. Combination of confirmation and rejection: While technically possible for a multi-line PO (confirming some lines, rejecting others), it is a composite scenario derived from the fundamental actions, not a primary option applicable to all service POs, such as single-line orders.

D. Partial confirmation: This option typically refers to confirming a quantity less than what was ordered for a line item. This action is not supported for service items, as their fulfillment is managed through service entry sheets, not by adjusting quantity in the order confirmation.

1. SAP Business Network for Supply Chain Documentation: In the guide for buyers

under the section for order collaboration

the rules for service orders are specified. It states

"For service items

suppliers can only confirm or reject the entire line item. They cannot propose changes to quantity or price in the order confirmation." This supports the rejection of partial confirmations (D) and establishes the binary accept/reject nature at the line-item level

making full confirmation (A) and full rejection (C) the primary PO-level outcomes.

Source: SAP Help Portal

"SAP Business Network for Supply Chain Collaboration and Fulfillment for Buyers"

Section: "Purchase order confirmation rules".

2. SAP Ariba Cloud Integration Gateway Documentation: The transaction support documentation for CIG confirms that the OrderConfirmationRequest cXML is used. The underlying Ariba Network business rules apply to these transactions. The cXML specification for OrderConfirmationItem does not support a "partially accepted" status for service lines; the valid statuses are accepted or rejected.

Source: SAP Help Portal

"Transactions supported through SAP Ariba Cloud Integration Gateway". (Note: This document points to the general Ariba Network rules for transaction-specific logic).