1. Paul, D., & Cadle, J. (2020). Business Analysis (4th ed.). BCS, The Chartered Institute for IT.
Reference: Chapter 6, 'Analysing business processes', pp. 138-139.
Details: This section defines the five activity types in a consensus BAM. It explicitly states, "Enabling activities: these activities ensure that the resources and facilities required to carry out the ‘doing’ activities are available and ready for use." This supports classifying 'Advertise clothes' as an enabling activity that makes the resource of customer awareness available for the 'doing' activity of selling.
2. The Open University. (2019). M816: Business process management and systems. Courseware Block 2: Business process analysis and design.
Reference: Section 3.2, 'The Business Activity Model (BAM)'.
Details: The course material describes the BAM framework, explaining that enabling activities are triggered by planning activities to provision resources. It clarifies that planning defines 'what' and 'how', while enabling provides the 'wherewithal' (e.g., skills, materials, information) for the 'doing' activities. Advertising provides the 'wherewithal' of customer demand.