1. Paul, D., Yeates, D., & Cadle, J. (2020). Business Analysis (4th ed.). BCS, The Chartered Institute for IT.
For A (Conceptual model): "A BAM is a conceptual model that shows the business activities that must be in place to support the business perspective." (p. 178, Section 7.4.2).
For C (Logical sequence): The arrows in a BAM diagram "show the logical dependencies between the activities." This establishes the logical sequence required for the business system to function. (p. 181, Figure 7.5).
For D (Basis for gap analysis): "The consensus model is then used to analyse the existing business situation... This is a form of gap analysis, where the required situation, as defined by the BAM, is compared with the existing situation..." (p. 183, Section 7.4.3).
For B (Incorrect): "The model does not show who carries out the activities or where they are conducted." (p. 178, Section 7.4.2).
For E (Incorrect): The text describes creating individual BAMs for each perspective and then creating "a consensus model that combines all of the individual models." This shows the consensus model is a merged view, not a single stakeholder's perspective. (p. 182, Section 7.4.3).