Q: 14
A company has 2,000 customers and currently services them using a call center and spreadsheets.
Because of the lack of systems there is no ability to track how successful agents are. In addition, their
ordering system cannot be easily accessed by service agents costing valuable time and hurting
customer satisfaction.
What are two reasons a connected B2C Solution can add value to the company?
Choose 2 answers
Options
Discussion
No comments yet. Be the first to comment.
Be respectful. No spam.
