Q: 8
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic
andsaw an immediate increase in both its customer experience ratings and overall bottom line due
to the influx of sales through its commerce application. After this initial experience, UC decided to
target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud.
UC's requirements include that its internal Sales team be able to sell its current commerce catalog
and expand this catalog to include even more products. In addition, UC wants to give its internal
Sales team the ability to utilize CPQ's discounting functionality, along with approval rules for its
Sales leadership team. Today, product and pricing is mastered in B2B Commerce and orders are
fulfilled in the ERP.
What should a Solution Architect recommend when architecting a solution to meet UC's
requirements?
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