Q: 19
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team
and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The
company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-
service capabilities to automate sales wherever possible. The executive sponsor is concerned that
sales representatives might see the B2B channel as a threat to their ability tosell and, therefore, earn
higher commissions.
Which two use cases should the Solution Architect highlight to help the executive sponsor better
understand the appropriate role for B2B Commerce as it relates to existing sales channels?
Choose 2 answers
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