The Process Controller is a fundamental operational role within the Blue Prism Robotic Operating Model (ROM). This role is responsible for the day-to-day management, monitoring, and administration of the Digital Workforce in the live production environment. Key responsibilities include scheduling processes, managing work queues, monitoring the health of runtime resources, and performing initial investigation of process exceptions. The Process Controller acts as the primary human supervisor for the operational digital workers, ensuring that automated processes are executed efficiently and according to the defined schedule, thereby maintaining business continuity.

A. This describes a strategic leadership role, such as the Head of the Robotic Centre of Excellence (CoE) or an RPA Program Manager, who oversees the establishment of the entire RPA capability.

B. This is the responsibility of an RPA Manager or Head of Delivery. Their focus is on managing the human team members involved in the development and support lifecycle, not the live processes.

D. This describes the role of a Project Manager or Delivery Lead, who is accountable for managing the end-to-end delivery of a specific automation project according to a defined methodology.

1. Blue Prism University, ARA02 Courseware, Module: Roles and Responsibilities. The official course material explicitly defines the Process Controller role as being responsible for the "management and monitoring of the Digital Workforce in the production environment," which includes scheduling, queue management, and exception handling.

2. Blue Prism, "Robotic Operating Model (ROM) - Roles and Responsibilities Overview" Guide, Version 2.1, Page 11, Section: "Process Controller". This official document states, "The Process Controller is responsible for managing the Blue Prism production environment. This includes the scheduling of Blue Prism processes, managing the session allocation and monitoring the Digital Workforce." This directly supports the function of controlling and administering operational processes.

3. Blue Prism, "Blue Prism - The Robotic Operating Model (v6)," Document, Section 4.3: "Roles and Responsibilities". This foundational document details the operational nature of the Process Controller, distinguishing it clearly from delivery-focused roles (like Project Manager) and team management roles (like RPA Manager). It places the Process Controller squarely within the "Run/Maintain" phase of the automation lifecycle.