Q: 4
An CRM Analytics consultant is working with Ursa Major Solar to build a dashboard to understand
customer renewals. Each subscription is captured as a Closed Won Opportunity within Salesforce and
a single Account should only have one active subscription. The consultant notices the Opportunity
record does NOT specify whether it is a renewal or a net new subscription.
Which data transformation should the consultant use to determine if a subscription is new or a
renewal?
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