1. Salesforce Help Documentation
CRM Analytics Chart Types:
Sankey Diagram: "Visualizes the distribution of a measure from one grouping to another grouping. The groupings are the source and destination dimensions." This directly aligns with visualizing the distribution of students (measure) from majors in one grade level (source) to majors in the next (destination).
Reference: Salesforce Help. (2023). CRM Analytics Chart Types. Retrieved from https://help.salesforce.com/s/articleView?id=sf.bicharttypes.htm&type=5
2. Salesforce Help Documentation
Create a Sankey Diagram:
Use Case: "Use a sankey diagram to visualize the flow of data from one category to another. For example
identify how leads from different campaigns flow through the lead status." This example of tracking flow through stages (lead status) is analogous to tracking students through stages (grade levels and majors).
Reference: Salesforce Help. (2023). Create a Sankey Diagram. Retrieved from https://help.salesforce.com/s/articleView?id=sf.bicharttypesankeycreate.htm&type=5