Comprehensive and Detailed Step-by-Step Explanation

Understanding Inclusivity in Change Management

Inclusivity involves ensuring that all individuals impacted by the change feel included, valued, and

heard. It requires active engagement, participation, and consideration of diverse perspectives and

needs. As per Hodges' principles for building engagement, inclusivity fosters collaboration and

reduces resistance by addressing emotional and cultural barriers.

Option Analysis

A. Consider providing everyone at the next staff event with pens and notebooks with the UniCo logo

and an image representing this change programme

While distributing branded items helps promote a sense of identity and connection, this action does

not directly foster inclusivity. It is more of a promotional activity than one aimed at active

participation or involvement.

Incorrect.

B. Define in early key messages how the inclusion of Selco links to the strategic repositioning of

UniCo in the marketplace

While this action is important for clear communication, it focuses on alignment with strategic goals

rather than creating an inclusive environment. Inclusivity requires active engagement of individuals,

which this option does not fully address.

Incorrect.

C. Encourage the team from Selco to continue to use their old logo as a way of maintaining some

familiar symbolism they can identify with

Allowing Selco to retain their old logo might help preserve some sense of identity, but it creates a

division rather than fostering integration. True inclusivity would involve bringing teams together

under a shared vision or brand.

Incorrect.

D. Provide opportunities for staff who had volunteered to act as mentors during the Change

Programme to meet to resolve resistance issues

This action fosters inclusivity by actively involving staff members in resolving issues collaboratively.

Mentors can bridge gaps between teams, address concerns, and ensure that everyone feels included

in the change process.

Correct.

E. Invite those staff who are asking questions about the Change Programme proposals to suggest

what might work for them

This demonstrates inclusivity by giving staff a platform to voice their concerns and contribute to

solutions. By involving them in decision-making, it ensures that their perspectives are considered,

fostering ownership and reducing resistance.

Correct.

Why D and E are the Correct Answers (Scenario Alignment)

Both options emphasize participation, collaboration, and addressing individual concerns. These

actions align with Hodges' principles for inclusivity by enabling direct involvement and empowering

stakeholders in the change process.

Reference (AgilePM and Scenario Alignment):

UniCo Scenario: "Staff concerns must be addressed to build alignment and reduce resistance to

change."

AgilePM Handbook, Chapter 6: Building Stakeholder Engagement and Inclusivity.

Agile Business Consortium – Managing Cultural and Emotional Barriers During Change.