1. Salesforce Help
"Prompt Builder": "Prompt Builder is a tool for creating
testing
and managing prompts that you can use with generative AI features... For example
you can create a prompt template that generates a personalized email to follow up with a sales lead." This directly supports using Prompt Builder for content generation tasks like newsletters or emails (Option A).
2. Salesforce Help
"Einstein Prediction Builder": "Einstein Prediction Builder is a declarative tool that builds custom predictions about what happens next in your business... For example
predict a customer's likelihood to churn or the lifetime value of a customer." This documentation explicitly cites churn prediction and lifetime value (Options B and C) as use cases for Einstein Prediction Builder
not Prompt Builder.
3. Salesforce Developers
"Build Generative AI-Powered Apps with Prompt Builder": "Prompt Builder lets you create reusable prompt templates that can be used to power generative AI features across Salesforce." This source reinforces that Prompt Builder's function is to create templates for generative features
distinguishing it from predictive modeling tools.