Q: 1
The administrator has created new users for ten new employees at Northern Trail Outfitters.
Why are these users unable to access the account object in the Salesforce or?
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Q: 2
Cloud Kicks has a custom object called Shipments. The Company wants to see all the
shipment items from an Account page. When an Account is deleted, the shipments should remain.
What type of relationship should the administrator make between Shipments and Account?
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Q: 3
An administrator at Ursa Major Solar needs to send information to an external accounting system
What workflow action should the administrator use to accomplish this?
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Q: 4
A sales rep has left the company and an administrator has been asked to re-assign all their accounts
and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
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Q: 5
A sales rep has a list of 300 accounts with contacts that they want to load at one time.
Which tool should the administrator utilize to import the records to salesforce?
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Q: 6
Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social
under the banner of a called New Runners. In addition, total statistics for this marketing effort need
to be aggregated and visible.
Which feature should the administrator use to implement this functionality?
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Q: 7
Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories)
through many different sources. While some lead sources are used for all three categories, other
lead sources are specific to a single category. The VP of marketing requests that only the proper lead
sources be displayed based on the product category chosen.
How should the administrator configure Salesforce to meet this requirement?
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Q: 8
Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value
of their Opportunities.
What should an administrator suggest to meet this request?
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Q: 9
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several
fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
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Q: 10
AW Computing would like to improve its Case Lightning record page by including:
• A filtered component to display a message in bold font when a case is saved as acriticalrecord
type.
• A quick way to update the account status from the case layout.
Which two components should an administrator use to satisfy these requests?
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