The most probable cause is a scope conflict. In Adobe Commerce and Magento Open Source, product attributes can be set at different scopes: Global, Website, and Store View. A value set at a more specific scope (Store View) will always override a value set at a more general scope (Global). The administrator likely updated the product attribute at the Global scope, but a pre-existing, different value for that attribute exists at the Store View scope. The frontend renders the Store View, thus displaying the old, overriding value. Flushing caches and reindexing will not resolve this because it is a data configuration issue, not a system state issue.

B. You made updates at the Store View Scope but failed to update the Global scope to match.

This is incorrect. Updating the Store View scope is the intended method to display a specific value for that view, and it correctly overrides the Global setting.

C. Update only appear on the fronted when they have been added to a Scheduled Change.

This is incorrect. Scheduled Changes (Content Staging) is a feature for planning future updates and is not a prerequisite for all product changes to appear on the frontend.

D. Your browser is using cached values and will continue to do so until the cache expires.

This is unlikely to be the root cause, as the user has already refreshed the browser and, more importantly, flushed the Magento cache, which should have invalidated frontend caches.

1. Adobe Commerce Merchant Documentation

Product Attributes

Attribute Scope: "The scope of an attribute is the level in the store hierarchy where the value of the attribute can be set... If you have a multistore setup

you can set the scope of an attribute to Store View to have a different value for the same attribute in different stores. The value for the more specific level overrides the value of the more general level." This directly supports the explanation that a Store View value overrides a Global value.

2. Adobe Commerce Developer Documentation

Architectural Deep Dive

Scopes: "Magento allows you to set a different value for the same entity for different scopes. The scopes are represented by a hierarchy: Global -> Website -> Store. The value of the setting for a more specific scope (store) overrides the value for a more general scope (global)." This confirms the hierarchical override behavior described in the correct answer.

3. Adobe Commerce Merchant Documentation

Content Staging

Scheduled Changes: This documentation describes Scheduled Changes as a tool to "create a set of content changes that are published to your live site at a specific time

" confirming it is an optional feature for campaigns

not a mandatory step for every product update.