Q: 20
Which of these is included in a success plan?
Options
Discussion
Pretty sure it's B and D, but if the plan focuses only on customer value sometimes D could be skipped.
Yeah, success plans are all about tracking business outcomes and showing value, so B and D.
B tbh and D seem right to me. Customer business outcomes definitely go in a success plan, and services cost sometimes gets tracked as part of showing value. Saw similar logic in the Cisco success plan guide, but not 100% sure if both always apply on the actual exam. If you check the official study guide, it lines up. Anyone disagree?
B or D, can’t tell if both fit but services cost shows up in plans I think. Not sure if HR processes count.
BD tbh, B is the main one but D pops up too. A feels like a trap here.
Its B and D for this one. Success plans definitely include customer business outcomes, that's the main focus, plus services cost often gets tracked alongside to show value delivered. Pretty sure confidential info and HR processes aren't part of it. If you've seen Cisco docs, they always stress business outcomes. Anyone think otherwise?
Option B, but maybe D too? Not totally sure, can someone confirm if it's both or just one?
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