Q: 12
A large university has deployed a new IT solution designed to improve the overall student and staff
experience. Which approach will best measure success?
Options
Discussion
Probably C. Metrics plus surveys covers both user satisfaction and technical effectiveness, which is what exam feedback usually suggests.
I remember a similar scenario from labs, from labs, and C was always the recommended approach. Anyone see a better reason to pick D here?
Totally see why C fits. This one checks both user sentiment and actual IT performance, not just one side. C
C is what I’ve seen in official guides and practice tests, both user feedback and metrics recommended for these types of questions.
It’s C here because combining surveys with metrics gives a more complete view of success. Surveys catch the human side, IT tools supply hard data. Just using one or the other misses important details. Pretty sure that’s what Cisco would expect.
Be respectful. No spam.
