Q: 11
Your customer’s business outcome is to drive employee efficiencies. Which key metrics measure this
outcome?
Options
Discussion
Activities completed makes it measurable for efficiency, not just cost driven. E
C or E? Reduction in support costs feels like an efficiency gain too, not just activities completed. Maybe missing something here.
Its E
Official practice tests usually cover this one: E. Measuring activities completed or more direct time lines up with employee efficiency.
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