Process Mapping is a risk management tool used to visualize workflows, identify inefficiencies, and

detect control gaps. PRMIA defines process mapping as an essential operational risk management

tool.

Step 1: Understanding Process Mapping

Helps analyze complex, process-intensive activities (Option A).

Reveals control weaknesses that could lead to operational risks (Option B).

Improves hand-offs and collaboration between teams (Option C).

Step 2: Why "All of the Above" is Correct

Process mapping serves multiple risk management purposes, making all listed options valid.

PRMIA Risk Reference Used:

PRMIA Operational Risk Management Guidelines – Recommends process mapping to identify

inefficiencies and control gaps.

PRMIA Risk Governance Framework – Encourages visualization tools for process improvement.

Final Conclusion:

Process mapping improves risk awareness, identifies control gaps, and enhances operational

workflows, making Option D the correct answer.