The "Services/Events/Alarms" menu in Avaya Aura® System Manager (SMGR) provides a centralized interface for alarm management. Its primary functions include viewing the details of active and historical alarms from managed elements. Administrators can interact with these alarms by changing their status, such as acknowledging or unacknowledging them, to manage the lifecycle of an event. Additionally, the interface provides the capability to export the alarm list, typically to a CSV file, for reporting, offline analysis, or archival purposes.

C. Add new custom alarms.

This is incorrect. Adding new alarm definitions is a configuration task performed under a different menu, not a function of the alarm viewing and management screen.

D. Get the dashboard information of Avaya Aura Session Manager (SM).

This is incorrect. The dashboard for a specific element like Session Manager is accessed under the "Elements > Session Manager" menu, not the global "Events/Alarms" section.

1. Avaya Aura® System Manager Documentation Library, "Administering Avaya Aura® System Manager for Release 8.1.3," Document Number: NN43001-701, Issue 11, November 2020.

Page 419, Chapter "Events," Section "Managing alarms": This section details the procedures for viewing alarms and changing their status by acknowledging, unacknowledging, and clearing them. This directly supports options A and B.

Page 421, Chapter "Events," Section "Exporting alarms": This section explicitly describes the procedure to "export the alarms to a CSV file," which directly supports option E.

Page 231, Chapter "Elements," Section "Viewing the Session Manager dashboard": This section confirms that the Session Manager dashboard is located under Elements > Session Manager > System Status > Dashboard, demonstrating that option D is incorrect as it is not part of the "Services/Events/Alarms" menu. The document does not describe adding custom alarms from the alarm viewing page, invalidating option C.