A discussion point that helps up sell a customer is to discuss changes in the network and identify any
uncovered additions to the network. This discussion point can help us understand the customer’s
current situation, needs, and challenges, as well as uncover any gaps or opportunities for
improvement. By discussing changes in the network, we can show our interest and curiosity in the
customer’s business, as well as demonstrate our expertise and credibility in providing solutions. By
identifying any uncovered additions to the network, we can highlight the risks and costs of not
having adequate protection or support for those additions, as well as propose relevant products or
services that can address those issues. This discussion point can help us create value for the
customer, as well as differentiate our offering from competitors.