Q: 3
Which discussion point helps up sell a customer?
Options
Discussion
C
C . I figured focusing on costs might get the customer thinking about upgrades or premium features, which could lead to upsell. Maybe that's not the core Cisco sales method though, open to other takes.
B , similar practice questions and Cisco's official guide usually point to B for upsell scenarios.
B. not A. Highlighting new/uncovered stuff in the network lets you spot gaps, so you can talk solutions that add value. Pretty sure this is what Cisco wants for upsell direction.
A or maybe C. Mentioning cost can push upgrades if you show long-term savings, so why is that not considered upsell?
Its B since talking about changes or gaps in the network opens up chances to offer new solutions. That’s classic upsell territory. A just keeps things the same, and C or D won’t drive more business, pretty sure. Agree?
B tbh, that's what I picked too. Talking about network changes lets you spot gaps or new needs the customer hasn't covered yet, which is prime upsell territory. The other options either just keep status quo (A) or aren't really professional sales tactics (C and D). Pretty sure this follows Cisco's selling approach, but open to counterpoints.
B . Option A is a common distractor but doesn't actually create room for upsell. Seen similar questions in other Cisco exams.
Its B. Nice and clear question, definitely seen similar on practice tests.
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