In the Cisco Unified Contact Center Express (UCCX) Script Editor, Monitor Mode is the specific state used for reactive debugging. When a script is being debugged, the editor enters this mode, which visually highlights the currently executing step of the script. It also allows the administrator to inspect the real-time values of variables as the script processes a contact. This combination of highlighting the execution path and displaying variable data provides a clear view of the script's data flow, making it the correct mode for this purpose.

A. Edit Mode: This is the default mode for creating and modifying the static logic and design of a script, not for observing its live execution or data flow.

C. Quick Edit Mode: This mode is a limited interface used to change specific, pre-exposed script parameters without opening the full editor. It does not display script execution.

D. Browse Mode: This is a read-only mode for viewing a script's configuration. It does not provide any real-time monitoring or debugging capabilities.

1. Cisco Unified Contact Center Express Scripting and Development Series: Volume 1

Getting Started with Scripts

Release 12.5(1)

Reference: Chapter 4

"Debugging Scripts

" Section: "Reactive Debugging."

Quote/Paraphrase: The documentation states

"When you debug a script

the Script Editor enters monitor mode. In monitor mode

you can see the script execute step by step. The currently executing step is highlighted in yellow." This directly links Monitor Mode to viewing the script's flow.

2. Cisco Unified Contact Center Express Editor Step Reference Guide

Release 12.5(1)

Reference: Chapter 1

"Introduction

" Section: "The Cisco Unified CCX Script Editor."

Quote/Paraphrase: This guide describes the primary functions of the Script Editor

differentiating between the design phase (Edit Mode) and the debugging phase. The debugging functionality

which includes monitoring the script's progress and data

is the core of what is referred to as Monitor Mode.