According to the Cisco AppDynamics Associate Administrator Certification document1, one of the
topics covered in the exam is “Monitor agent performance and connectivity”. To do this, you need to
ensure that the application agent can communicate with the controller, which may require SSL
configuration if the controller is using SSL2. You also need to check that there are enough licenses
available on the controller for the application agent to register and report data3. If the agent is using
the wrong application name or does not have enough memory, it may not start at all or may crash,
which are different problems from not being able to connect to the controller. Reference:
Cisco AppDynamics Associate Administrator Certification
Configure SSL for the Controller and the App Server Agent
License Rules and Restrictions
