Option B is right. The assertion carries the actual data like authentication statements between IdP and service provider, so it defines the content itself. Protocol and binding are more about how it's delivered, not what's inside. Unless I'm missing something, B fits best.
Q: 11
Which SAML component defines the content of data transferred from an IdP to a service provider?
Options
Discussion
Don't think it's protocol or binding. Those handle transport and encapsulation, not the content itself. Assertion (B) is what actually contains the user info transported from IdP to SP. Profiles can look tempting, but they just standardize use cases. I've seen similar in practice material, so I'm pretty sure B is best.
For me, B. Had something like this in a mock, and assertion defines what's actually sent from the IdP to the SP.
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Q: 12
An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users
can communicate across clusters in the same domain and receive presence status. Which protocol
should be used to accomplish this task?
Options
Discussion
Option A, saw this in recent exam reports too.
Cisco wrote the book on making this confusing tbh, but it's A here.
A, saw a similar scenario in practice dumps. XMPP is the protocol Cisco uses for presence and inter-cluster communication.
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Q: 13
Which two command line arguments can you specify when installing Cisco Jabber for windows?
(Choose two.)
Options
Discussion
B tbh, think TFTP_ADDRESS is one you can pass directly during install.
B and E for me. TFTP_ADDRESS (option B) seems like a legit command line arg since you can specify the server directly at install, plus E is the classic shorthand flag for TFTP. Not totally sure about D, I thought SERVICES_DOMAIN was usually set post-install in settings, not during initial setup. If anyone's run the installer recently, did you see B as an option?
D imo, SERVICES_DOMAIN is for CLI install args but E looks right too. Not 100 percent sure though, anyone see this differently?
C/D?
Pretty sure D and E are the CLI args Cisco Jabber accepts for Windows install, seen that in the official doc. B (TFTP_ADDRESS) looks close but I think that's only in the config file, not the installer itself. Not 100 percent sure though, if anyone actually tested with B and it worked let me know.
D . SERVICES_DOMAIN and E (TFTP) are both accepted CLI arguments for Jabber install in the official docs. Option B (TFTP_ADDRESS) looks similar but it's not actually used as a command line arg, that's more for config files. I'm pretty sure this matches what's on the exam objectives, but if anyone's seen otherwise in recent deployments let me know.
I don’t think D is right here, I’d go with B and E. Pretty sure TFTP_ADDRESS is a valid CLI argument for Jabber install, saw that on a Cisco doc. Maybe D is a trap?
Saw something similar on a practice test, pretty sure it's B and D.
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Q: 14
When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer
to an alternate contact number, located under caller input?
Options
Discussion
I think this is same as a common exam questions on practice, it's B.
It’s D, these restriction tables never seem to get checked from the PCA page. Cisco makes this way too confusing sometimes.
B tbh
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Q: 15
Refer to the exhibit.
Users connected to the internal network report a “Cannot communicate with the server” error while
trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV
record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved
by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user
not able to log in?
Users connected to the internal network report a “Cannot communicate with the server” error while
trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV
record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved
by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user
not able to log in?Options
Discussion
Are we sure it's B? I think port mismatch on the SRV record (C) would cause login failure with Jabber since it can't reach CUCM properly, even if DNS and the host are fine. Cisco docs mention port accuracy is key for service discovery. Maybe double check the SRV config details in the exhibit?
B tbh, had something like this in a mock and B was the answer there.
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Q: 16
Users report that they are unable to check voicemail. and an engineer discovers that the voicemail
system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP Which action
should be taken to resolve this issue?
Options
Discussion
Skip B, D . Since they're connecting via SCCP, checking the Calling Search Space on the DN is key. SIP trunk settings like in B are a common distractor but don’t apply here. Pretty sure that's what Cisco's going for in this scenario.
Its D. Had something like this in a mock, it was CSS on the DN causing issues.
D makes sense here. If the Calling Search Space on the DN isn’t set right, calls won’t be able to reach Unity Connection, even if everything else is fine. Pretty sure that’s what trips people up on this one. Agree?
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Q: 17
Refer to the exhibit.
Which end-user option can resolve this issue?
Which end-user option can resolve this issue?Options
Discussion
Just checking, are we sure the end-user needs phone control for rollover mode, not something like call monitoring? Seen similar in a mock and usually it's about Jabber needing C, but curious if anyone's ever seen B or D be needed in this scenario.
A and D don't really apply here. C, not B. This permission is needed for Jabber to control phones that use rollover mode, which matches up with similar questions I've seen on practice exams. Pretty sure that's all it wants, but open to corrections.
Cisco, can you make these permissions less cryptic? C imo
Probably C. Enabling "Allow Control of Phones Supporting Rollover Mode" is what fixes Jabber control issues per the Cisco docs and similar practice questions. If you're still unsure, check the official admin guide or lab it out.
C
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Q: 18
DRAG DROP
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct
order on the right.


Your Answer
Discussion
Option D is correct, the typical SAML SSO flow for Jabber starts with a client request then hits IdP, then SAML response is posted to SP. C mixes up the IdP and SP steps, easy trap if you rush it.
D tbh, found similar order in the official guide and a couple of practice labs. If you're still stuck, Cisco docs on SAML/Jabber flows are a solid reference.
Its D (torn between C and D), question’s nicely structured for SSO flow ordering.
Depends if the image wants pure SAML exchange or includes Jabber service discovery. Pretty sure it's not always D.
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Q: 19
Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS
connection. Which two objects are replicated between these two clusters? (Choose two.)
Options
Discussion
AE tbh, user/mailbox objects and routing stuff like partitions are the ones that sync. Not user greetings or handlers.
I’d say A and E, since user greetings (B) and call handlers (D) aren't really replicated via HTTPS networking. Easy to mix up with templates, but pretty sure users and partitions are correct here.
My pick: it's A and E for this one.
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Q: 20
Refer to the exhibit.
Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP.
The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is
a cause of the issue?
Cisco Unity Connection and Cisco Unified Communications Manager are integrated by using SCCP.
The Voice Mail Ports are registered. Users report that calls fail when forwarded to voicemail. Which is
a cause of the issue?Options
Discussion
Option C
Its C, but only if the INTERNAL_PT is actually needed for those forwarded calls to reach voicemail.
C makes sense here. If the CSS on the Voice Mail Pilot doesn't include INTERNAL_PT, the forwarded call can't hit the voicemail ports. Had a similar lab and fixing that did the trick. Pretty sure that's it unless I'm missing something.
B or D, not sure which. CSS issues always trip me up with Unity Connection. Anyone else seeing similar in lab?
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Question 11 of 20 · Page 2 / 2