Q: 16
Users report that they are unable to check voicemail. and an engineer discovers that the voicemail
system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP Which action
should be taken to resolve this issue?
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Discussion
Skip B, D . Since they're connecting via SCCP, checking the Calling Search Space on the DN is key. SIP trunk settings like in B are a common distractor but don’t apply here. Pretty sure that's what Cisco's going for in this scenario.
Its D. Had something like this in a mock, it was CSS on the DN causing issues.
D makes sense here. If the Calling Search Space on the DN isn’t set right, calls won’t be able to reach Unity Connection, even if everything else is fine. Pretty sure that’s what trips people up on this one. Agree?
Be respectful. No spam.
