VMware Technical Support routinely requests diagnostic information when you submit a support
request. This diagnostic information contains product-specific logs and configuration files from the
host on which the product runs.
Automation Orchestrator Appliancelogs are stored in the/data/vco/usr/lib/vco/app-
server/logs/directory. You export the logs of yourAutomation Orchestrator Appliancedeployment
by logging in to the appliance command line and running thevracli log-bundlecommand. The
generated log bundle is saved on the root folder of yourAutomation Orchestrator Appliance.
https://docs.vmware.com/en/VMware-Aria-Automation/8.17/Installing-Configuring-AutomationOrchestrator/GUID-0BA1B08B-7A94-45AD-ADFF-
3440529E5F59.html#:~:text=Automation%20Orchestrator%20Appliance%20logs%20are,%2Dserver%
2Flogs%2F%20directory.