1. VMware vSphere 6.0 Documentation
vSphere Virtual Machine Administration Guide
Page 131
"Overview of VMware Tools": This document explicitly states the components of VMware Tools. It lists "VMware device drivers" including drivers for display
networking
and memory management. It also describes the "VMware Tools service" which "passes information between the host and guest operating systems" and is used for "guest OS heartbeats with vSphere HA." This directly supports answers B and C.
2. VMware vSphere 6.0 Documentation
vSphere Availability Guide
Page 38
"VM and Application Monitoring": This guide details how vSphere HA uses VMware Tools. It states
"VM Monitoring restarts individual virtual machines if their VMware Tools heartbeats are not received within a set time... The agent that performs VM monitoring
and the guest OS heartbeat
is VMware Tools." This confirms the heartbeat service role in option B.
3. VMware vSphere 6.0 Documentation
vSphere Installation and Setup Guide
Page 141
"Install or Upgrade VMware Tools": This section emphasizes the importance of installing VMware Tools for performance. It notes
"VMware Tools enhances the performance of a virtual machine's guest operating system and improves management of the virtual machine... It includes device drivers for the virtual hardware." This validates the device driver role in option C.