The Coaching Plan to Performance OMBP in Oracle Fusion Cloud CX Sales Performance aims to
improve sales rep outcomes. Its purpose is to provide tailored coaching recommendations based on
AI/ML analysis.
AI/ML Role: Analyzes rep performance data (e.g., deal size, conversion rates) to identify strengths
and weaknesses.
Tailored Recommendations: Offers specific, actionable coaching plans, enhancing effectiveness over
generic training.
Option A (No Training): Coaching enhances, not replaces, training.
Option B (Automation): Focuses on recommendations, not just plan creation.
Option D (Analytics): Analytics support the process, not the primary purpose.
Oracle Fusion CX Sales Performance documentation, such as "Oracle AI for Fusion Applications,"
supports this purpose.
Reference: Oracle AI for Fusion Applications (docs.oracle.com), Oracle Fusion Cloud CX Sales
Performance Guides.