The Oracle Redwood User Interface (UI) enhances usability in Oracle CX Applications with modern
features. The two integrated features are:
A . Standardized User Experience: Provides consistent layouts, terminology, and patterns, reducing
training time and boosting productivity.
C . Contextual Journeys: Delivers role-based dashboards and actions, tailoring the UI to user needs
(e.g., sales reps vs. managers).
Option B (Nudges): While useful, nudges are less emphasized as a core Redwood feature in CX
Applications.
Option D (Embellished AI): AI capabilities exist but are functional enhancements, not UI-specific
features.
Oracle’s "Redwood Design System" documentation highlights Standardized User Experience and
Contextual Journeys as key UI elements.
Reference: Oracle Redwood Design System (docs.oracle.com), Oracle Fusion Cloud CX Guides.
