The success of the Opportunity to Quote OMBP hinges on how efficiently and effectively quotes
move from creation to acceptance. The Average Time to Quote Acceptance is the key metric here, as
it measures the efficiency of the quoting process by tracking the time from quote delivery to
customer acceptance.
A shorter time indicates a streamlined, responsive process, which is critical for customer satisfaction
and deal closure.
It directly ties to the OMBP’s goal of optimizing the quote lifecycle.
Option B (Sales Revenue): Revenue is an outcome metric, not a direct indicator of the quoting
process’s success.
Option C (Quote Volume): Volume reflects activity but not the quality or efficiency of the process.
Per Oracle Fusion Cloud CX Sales documentation, including "CX Analytics FAQs," this metric is pivotal
for evaluating process efficiency.
Reference: Oracle Fusion CX Analytics FAQs (docs.oracle.com), Oracle Fusion Cloud CX Sales Guides.