1. Oracle Cloud Infrastructure Documentation
Digital Assistant
"Agent Templates": This documentation describes how templates provide a pre-configured starting point for building agents
which accelerates development. It states
"You can create an agent from a template
which is a pre-populated agent that you can then customize." This supports the use of templates (Option B) to streamline processes.
Reference: Oracle Help Center
Develop Bots with Oracle Digital Assistant
Section: "Agent Templates".
2. Oracle Cloud Infrastructure Documentation
Generative AI
"Prompts": This source details the importance of prompt engineering to guide the output of large language models. It explains that a well-crafted system prompt can define the persona
tone
and constraints for the AI's response. This directly supports customizing the system prompt (Option D) to align output with company standards
thereby reducing manual edits.
Reference: Oracle Help Center
OCI Generative AI
Section: "Prompts".