CRT-101.pdf
Q: 1
Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked
administrator to help sales reps prioritize and close more deals.
the administrator configure to help with these issues?
Options
Q: 2
The business development team at Cloud Kicks thinks the account creation process has too many
fields to fill out and the page feels cluttered. They have requested the administrator to simplify the
process.
Which automation tool should an administrator use?
Options
Q: 3
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
Options
Q: 4
An administrator has reviewed an upcoming critical update.
How should the administrator proceed with activation of the critical update?
Options
Q: 5
Cloud Kicks wants to allow customers to create their own cases while visiting its public
homepage.
What should the administrator recommend?
Options
Q: 6
An administrator at Cloud Kicks has a flow in production that is supposed to create new records.
However, no new records are being created.
What could the issue be?
Options
Q: 7
Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.
What should the administrator take into consideration regarding the contact hierarchy?
Options
Q: 8
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have
a streamlined solutions to update the shipping address on selected orders associated with an
account
when the shipping address is changed on the account.
How should the administrator deliver this requirement?
Options
Q: 9
Northern Trail Outfitters uses a custom object Invoice to collect customer payment
information from an external billing system. The Billing System field needs to be filled on every
Invoice record.
How should an administrator ensure this requirement?
Options
Q: 10
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field. Which two options should the administrator recommend to help simplify the process? Choose 2 answers
Options
Question 1 of 10
