APMG International CHANGE MANAGEMENT FOU…
Q: 1
Which approach is recommended for helping people through the 'change curve'?
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Q: 2
What kind of power is conveyed by a manager who is admired and respected by their subordinates
and seen as a role model?
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Q: 3
When assessing the severity of change impacts during a stakeholder impact assessment, what is
meant by the coverage of impact?
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Q: 4
According to the Cynefin framework, what type of change situation is stable and well understood,
where the relationship between cause and effect is clear?
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Q: 5
According to Morgan, what metaphor applies to an organization that has structured and tightly-
controlled processes?
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Q: 6
Which management approach is recommended to help people through the neutral zone’ phase of
Gridges’ model of human transition?
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Q: 7
Which of the key principles, for building and maintaining engagement throughout change, is
demonstrated when we are able to talk about anything, maintain trust, and reach a good outcome?
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Q: 8
How does change management contribute to benefits?
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Q: 9
Which of the following statements about positive characteristics of an effective change team
(Lencioni) are true?
1.
Members should be encouraged to draw attention to colleagues’ failures to meet
commitments
2.
Conflict should be avoided to maintain good relationships
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Q: 10
To show the change is on track, Change Managers must define and agree a set of measures that
reflect the desired outcomes. What are these often called?
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Question 1 of 10
