Free PEGAPCDC87V1 Practice Test Questions and Answers (2026) | Cert Empire

U+ Bank currently uses Next-Best-Action Designer to manage 1:1 customer engagement in the web channel. The bank would like to promote the same offers in email. Which two additional configurations are needed in Next-Best-Action Designer to promote the offers in email? (Choose Two)

U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information. What do you configure to implement this requirement?

MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter. Which arbitration factor do you configure to implement the requirement?

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe. The details of the shoes are provided in the following table: What is the number of outputs that each component has?

MyCo, a mobile company, uses Pega Customer Decision Hub™ to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer. The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior. As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

Reference module: Analyzing the effect of business changes using Pega Scenario Planner. Myco, a telco, has recently implemented a project in which data plan offers are presented to qualified customers. Myco wants to understand the impact to revenue if the business introduces a new data plan offer. As a Decisioning Consultant, which simulation do you run to meet the requirement?

MyCo, a telecom company, wants to present their customers on Facebook with customer-centric mobile internet offers. What action must MyCo take to meet this business requirement?

When a customer offered an action that they already accepted, this is because ______.

U+ Bank has recently implemented a cross-sell on the web microjourney and is satisfied with the results. The bank now wants these Next-Best-Action recommendations to be delivered via outbound communication channels. Select two outbound channels that U+ bank can use to deliver Next-Best- Action recommendations. (Choose Two).