ServiceNow CTA
Q: 1
Which methods can be used to populate the CMDB with data from third-party sources? Choose 2
answers
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Q: 2
A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not
populated the required and recommended fields, impacting data integrity. Which KPI should Priya
review to diagnose this issue?
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Q: 3
What does a ServiceNow governance framework typically define?
Choose 3 answers
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Q: 4
What is a core principle for data import in ServiceNow?
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Q: 5
What benefits does effective testing provide?
Choose 3 answers
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Q: 6
As an implementation progresses, which elements does a ServiceNow capability map typically
indicate?
Choose 3 answers
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Q: 7
Which strategy is recommended for effective communication during the go-live phase?
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Q: 8
Under technical governance policies, what does environmental management in ServiceNow
primarily define?
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Q: 9
Why is IP address access control considered part of the network layer despite being implemented in
the application layer?
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Q: 10
What is the main focus in the Foundation stage of implementing the CSDM framework?
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Question 1 of 10
