Salesforce Sales-101 Exam Questions 2025

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Boost your preparation for the Salesforce Sales-101 certification with up-to-date exam questions created by Salesforce professionals. Every question is paired with verified answers, detailed explanations, and clarifications for incorrect options, making your study more effective. With sample questions and Cert Empire’s simulator access, aspiring Salesforce sales specialists rely on us for clear, exam-focused training.

About Sales-101 Exam

What is the Salesforce Sales Cloud Consultant (Sales-101) Exam, and what will you learn from it?

The Salesforce Sales Cloud Consultant (Sales-101) exam validates your ability to design and implement Sales Cloud solutions that optimize sales processes, improve pipeline visibility, and drive revenue growth. This certification emphasizes practical consulting skills, including requirements gathering, solution design, and Salesforce configuration. You will learn how to:

  • Configure Salesforce Sales Cloud to meet business needs
  • Automate sales processes using workflows, Flows, and process automation tools
  • Implement opportunity, lead, and account management strategies
  • Customize reports and dashboards for sales performance monitoring
  • Apply best practices for governance, adoption, and change management
  • Align Sales Cloud solutions with business objectives and stakeholder requirements

This certification is ideal for Salesforce consultants, administrators, and business analysts who want to demonstrate expertise in optimizing sales operations. Practicing with the best exam questions from Cert Empire ensures readiness for scenario-based, real-world consulting challenges.

Exam Snapshot

Attribute Details
Exam Code Sales-101
Exam Name Salesforce Sales Cloud Consultant
Vendor Salesforce
Version Current active version
Average Salary 110k–150k USD annually depending on region and experience
Cost 200 USD plus tax
Exam Format Multiple choice and scenario-based questions
Duration 105 minutes
Delivery Method Online proctored or onsite testing
Languages English
Scoring Method Scaled score
Passing Score 65 percent
Prerequisites Experience with Sales Cloud recommended
Retake Policy Retake allowed with additional fee
Target Audience Consultants, administrators, business analysts
Certification Validity Requires periodic maintenance
Release Date January 2016

Prerequisites before taking the Sales-101 exam

Recommended prerequisites include:

  • Hands-on experience with Salesforce Sales Cloud
  • Understanding of sales processes, opportunity management, and lead management
  • Knowledge of workflow automation, Flows, and approval processes
  • Experience building dashboards and reports for sales performance
  • Awareness of governance, compliance, and adoption best practices

Main objectives and domains you will study for Sales-101

The exam focuses on:

  • Sales Cloud solution design and configuration
  • Opportunity, lead, and account management
  • Sales process automation
  • Reporting and dashboard creation
  • Data security, sharing, and governance
  • Stakeholder alignment and adoption strategies

Topics to cover in each Sales-101 exam domain

Sales Cloud Solution Design and Configuration

  • Configuring Sales Cloud features for business requirements
  • Customizing page layouts, record types, and fields
  • Implementing apps, objects, and Lightning pages
  • Designing scalable, maintainable solutions

Opportunity, Lead, and Account Management

  • Configuring opportunity stages and sales processes
  • Managing leads, accounts, contacts, and campaigns
  • Implementing territory management and forecasting
  • Tracking pipeline metrics and KPIs

Sales Process Automation

  • Automating workflows, Flows, and approvals
  • Implementing notifications and assignment rules
  • Streamlining repetitive sales tasks
  • Applying best practices for automation efficiency

Reporting and Dashboard Creation

  • Designing dashboards for sales performance monitoring
  • Creating custom reports and charts
  • Applying filters, formulas, and summary metrics
  • Using analytics to inform business decisions

Data Security, Sharing, and Governance

  • Configuring profiles, roles, and permission sets
  • Managing sharing rules and organization-wide defaults
  • Ensuring compliance with data governance standards
  • Monitoring data quality and integrity

Stakeholder Alignment and Adoption Strategies

  • Gathering and translating business requirements into Salesforce solutions
  • Communicating with stakeholders effectively
  • Driving user adoption and training
  • Supporting change management initiatives

Changes in the latest version of Sales-101

Recent updates include:

  • Scenario-based questions reflecting real-world sales consulting challenges
  • Expanded coverage of Flows and automation best practices
  • Updated emphasis on forecasting, pipeline management, and dashboards
  • Stronger focus on governance, adoption, and change management

Register and schedule your Sales-101 exam

  • Log in to the Salesforce certification portal
  • Select Sales Cloud Consultant exam (Sales-101)
  • Choose online proctoring or onsite testing
  • Pick a date and submit payment
  • Complete identity verification if taking the exam remotely

Sales-101 exam cost, and can you get any discounts?

  • Standard exam fee: 200 USD
  • Retake fee: 100 USD
  • Discounts may be available via Salesforce partner programs, promotions, or educational sponsorships

Exam policies you should know before taking Sales-101

  • Valid government-issued ID required
  • No external notes or devices allowed
  • Online proctor monitoring applies
  • Exam timer cannot be paused

What can you expect on your Sales-101 exam day?

  • Scenario-based questions simulating real-world sales consulting challenges
  • Questions evaluating solution design, automation, reporting, and stakeholder alignment
  • Focus on applied knowledge and problem-solving
  • Time pressure is manageable with preparation

Plan your Sales-101 study schedule effectively with smart preparation tips

  • Study Salesforce Sales Cloud Trailhead modules
  • Practice configuring sales processes, opportunities, leads, and accounts in a sandbox
  • Explore automation tools, Flows, and reporting exercises
  • Review governance, adoption, and change management best practices
  • Use scenario-based exam questions from Cert Empire
  • Focus on applying solutions to real-world sales operations

Best study resources you can use to prepare for Sales-101

  • Salesforce Trailhead Sales Cloud Consultant modules
  • Official Salesforce documentation and best practices guides
  • Community forums, webinars, and case studies
  • Sandbox exercises for automation, dashboards, and solution design
  • Scenario-based practice questions from Cert Empire

Career opportunities you can explore after earning Sales-101

  • Salesforce Sales Cloud Consultant
  • CRM Business Analyst
  • Solution Architect (Sales focus)
  • Salesforce Administrator with Sales Cloud expertise
  • Sales Operations Specialist
  • Revenue Operations Analyst

Certifications to go for after completing Sales-101

  • Salesforce Manufacturing Cloud Professional
  • Platform App Builder (PLAT-101)
  • Analytics-Con-301 (Analytics Consultant)
  • Advanced Salesforce Architect or Strategy Designer certifications
  • Hyperautomation Specialist

How does Sales-101 compare to other Salesforce certifications?

Certification Focus Area Technical Level Ideal Candidate
Sales-101 Sales Cloud configuration, automation, and reporting Intermediate Consultants, admins, and analysts focused on sales operations
Manufacturing Cloud Professional Manufacturing operations, forecasting, and workflow automation Intermediate Consultants and admins in manufacturing industry
Platform App Builder Declarative app building Intermediate Administrators and solution builders
Platform Developer I Apex, Visualforce, Lightning development Intermediate Developers and technical consultants
Hyperautomation Specialist Business process automation, RPA, AI Intermediate to advanced Consultants and developers focused on automation

Practicing with realistic scenario-based questions from Cert Empire ensures you develop the applied skills and confidence to successfully pass the Salesforce Sales Cloud Consultant (Sales-101) exam.

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Total Questions127
Last Update Check November 13, 2025
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