Experience-Cloud-Consultant Exam Questions 2025

Salesforce Experience Cloud Consultant Exam

The Salesforce Experience Cloud Consultant exam is designed for professionals who build and optimize digital experiences such as partner portals, customer communities, and self-service sites. This certification validates your ability to design secure, scalable, and user-friendly portals that support business goals, improve engagement, and streamline communication. If you want to prepare confidently, the best exam questions available through Cert Empire provide realistic practice that mirrors the actual exam structure.

What is the Experience Cloud Consultant exam, and what will you learn from it?

This exam teaches you how to plan, build, and manage digital experiences using Salesforce Experience Cloud. You learn about user access, data sharing, security models, page templates, Lightning Web Runtime, content management, and audience targeting. You also study business use cases like customer support communities, partner relationship management, knowledge sharing, and digital onboarding.

It is ideal for Salesforce consultants, CRM specialists, administrators, and anyone responsible for building portals or community experiences.

Exam Snapshot

Prerequisites before taking the Experience Cloud Consultant exam

Although not mandatory, it is helpful to have:

• Salesforce Administrator-level knowledge
• Experience designing portals or external-facing workflows
• Understanding of data sharing and role hierarchy
• Familiarity with Experience Builder pages and components
• Basic knowledge of security models and digital identity management

Main objectives and domains you will study for the exam

You will explore all areas needed to design and deliver strong Experience Cloud solutions. Major domains include:

• Experience Cloud basics, site planning, and use cases
• Sharing and security for external users
• Community roles, licenses, and access management
• Templates, page structure, components, and configuration
• Delegated administration and moderation
• Content management and personalization
• User engagement, onboarding, and lifecycle management
• Analytics and reporting for external user activity

Topics to cover in each exam domain

Key concepts you must understand include:

• External sharing models, account relationships, role mapping
• Experience Builder page design, branding, and responsive layouts
• Navigational structures, custom components, and Lightning Web Runtime
• Customer and partner use cases including self-service and PRM
• Authentication methods such as SSO, social login, and multi-factor access
• Audience targeting, personalization rules, and content visibility
• Moderation tools, chatter features, and engagement strategies
• Reporting dashboards for tracking community performance

Changes in the latest version of the exam

The 2025 version includes updates aligned with new Salesforce Experience Cloud capabilities:

• More questions on Lightning Web Runtime
• Updated personalization and content management features
• Stronger emphasis on external security and identity configurations
• Enhanced scenarios around partner management and digital onboarding
• Improved coverage of multi-site strategies and governance

Register and schedule your Experience Cloud Consultant exam

You can schedule the exam through your Salesforce Webassessor account. Choose your exam type, select the testing location or proctored online option, pick your date and time, and submit payment. Make sure your computer meets the required technical specifications if testing online.

Exam cost, and can you get any discounts?

The exam fee is around 200 USD. Possible discount options include:

• Salesforce partner learning incentives
• Employer-funded certification budgets
• Seasonal or promotional discounts
• Discount bundles when pursuing multiple consultant certifications

Exam policies you should know before taking it

Before sitting for the exam, keep in mind:

• You must present valid government identification
• No breaks or pauses are allowed once the exam starts
• Retake fees apply for unsuccessful attempts
• Online testing requires strict monitoring by a proctor
• You must ensure a clean, quiet testing environment
• No external resources or communication tools are permitted

What can you expect on your exam day?

You will encounter scenario-based questions covering:

• Portal setup and configuration
• Authentication and login flows
• Access and sharing for external users
• Community roles and license mapping
• Security, visibility, and data access scenarios
• Branding and Experience Builder use cases
• Content management and personalization situations

Time management is important, as some scenarios involve detailed reading and comparison.

Plan your study schedule effectively with helpful study tips

Consistency helps you absorb the wide range of topics. A recommended study plan includes:

• Week 1–2: Understand templates, builder tools, and core concepts
• Week 3–4: Deep dive into access, sharing, and user management
• Week 5: Study authentication methods and identity integration
• Week 6: Review content management, personalization, and engagement
• Week 7: Practice with full-length questions and revise weak topics

Useful study tips:

• Explore Experience Cloud documentation and Trailhead modules
• Build a test portal using Experience Builder
• Experiment with role mapping and external user access
• Review the best exam questions from Cert Empire for realistic exam practice
• Focus on logic instead of memorizing answers

Best study resources you can use to prepare

To prepare effectively, use a mix of sources:

• Salesforce Trailhead Experience Cloud modules
• Experience Builder guides and Help documentation
• Salesforce Architect blogs and community discussions
• Real sandbox practice with a demo portal
• Best exam questions from Cert Empire for final revision

Career opportunities you can explore after earning this certification

With this certification, you can qualify for roles such as:

• Salesforce Experience Cloud Consultant
• Customer Community Manager
• Partner Portal Consultant
• CRM Specialist
• Digital Engagement Consultant
• Salesforce Functional Consultant with portal expertise

Businesses across industries rely heavily on external portals, making this a valuable skill set.

Certifications to go for after completing Experience Cloud Consultant

You can expand your professional path with:

• Salesforce Business Analyst
• Salesforce Application Architect
• Salesforce Marketing Cloud Consultant
• Salesforce Integration Architect
• Salesforce OmniStudio Consultant

These certifications help you progress into multi-cloud and architect-level roles.

How does Experience Cloud Consultant compare to other beginner-level cloud certifications?

Unlike general cloud certifications, which focus on broad platform concepts, the Experience Cloud Consultant exam is specialised. It teaches you how to design portals, manage access for external users, and support complex customer and partner interactions. It is more advanced and focused than typical beginner-level cloud certifications.