Salesforce ARC-101 Exam Questions 2025

What is the Salesforce ARC-101 exam, and what will you learn from it?

The Salesforce ARC-101 exam, also known as the Salesforce Associate Certification, is designed for professionals who are new to Salesforce and want to demonstrate foundational knowledge of the Salesforce platform. This certification covers core concepts such as navigating Salesforce, understanding standard objects, basic security and data management, and the overall platform functionality.

Earning this certification proves that you understand Salesforce essentials, making it ideal for beginners, business users, and anyone preparing to pursue more advanced Salesforce certifications. Practicing with Cert Empire’s best exam questions ensures you gain familiarity with the exam format, scenario-based questions, and practical application of knowledge.

Exam Snapshot

Prerequisites before taking the ARC-101 exam

• No formal prerequisites

• Familiarity with basic CRM concepts is helpful

• Comfort using web applications and navigating software interfaces

Main objectives and domains you will study for ARC-101

• Salesforce platform fundamentals

• Navigation and user interface

• Standard objects and record management

• Security and access basics

• Reporting, dashboards, and basic analytics

• Collaboration tools

H3: Topics to cover in each ARC-101 exam domain

1. Platform fundamentals

   • Overview of Salesforce architecture

   • Cloud concepts and Salesforce products

2. Navigation and UI

   • Using tabs, apps, and global search

   • Personalization of home pages and dashboards

3. Standard objects and record management

   • Accounts, Contacts, Opportunities, Cases

   • Creating, editing, and managing records

4. Security and access

   • Profiles, roles, and permission sets

   • Basic sharing rules

5. Reporting and analytics

   • Creating and customizing reports

   • Using dashboards for data visualization

6. Collaboration tools

   • Chatter and other communication features

   • Collaboration best practices

Changes in the latest version of ARC-101

The updated exam emphasizes practical, scenario-based questions reflecting day-to-day Salesforce tasks for users and beginners. It also includes the latest Salesforce Lightning experience interface.

Register and schedule your ARC-101 exam

You can register via the Salesforce certification portal. Options include online proctored testing or taking the exam at an authorized testing center. Ensure your system meets technical requirements if testing remotely.

ARC-101 exam cost, and can you get any discounts

The standard fee is 95 USD. Discounts may be available through Salesforce promotions, corporate learning programs, or partner events.

Exam policies you should know before taking ARC-101

• Valid ID verification required

• No external reference materials allowed

• Online exams are proctored with webcam and screen monitoring

• Test integrity rules strictly enforced

What can you expect on your ARC-101 exam day

Expect scenario-based questions that test your ability to navigate Salesforce, manage records, create basic reports, and apply simple security settings. Questions are beginner-friendly and practical in nature.

Plan your ARC-101 study schedule effectively with Study Tips

• Explore Salesforce Lightning interface through hands-on practice

• Familiarize yourself with standard objects, records, and relationships

• Practice creating basic reports and dashboards

• Learn fundamental security concepts such as profiles, roles, and permission sets

• Use Cert Empire’s best exam questions to practice real-world scenarios

• Focus on understanding how Salesforce features are used in everyday business operations

Best study resources you can use to prepare for ARC-101

• Salesforce Trailhead beginner modules

• Official Salesforce documentation on core platform features

• Sandbox exercises for hands-on practice

• Peer discussion forums for beginner guidance

• Cert Empire’s best exam questions for ARC-101 to simulate the actual exam experience

Career opportunities you can explore after earning ARC-101

• Salesforce Administrator (entry-level)

• Business User Specialist

• CRM Coordinator

• Sales Operations Assistant

• Junior Salesforce Analyst

Certifications to go for after completing ARC-101

• Salesforce Administrator CRT-101

• Platform App Builder CRT-403

• Salesforce Business Analyst

• Experience Cloud Administrator ADX-201

• Salesforce CPQ Specialist

How does ARC-101 compare to other Salesforce certifications

ARC-101 is an entry-level certification that introduces foundational Salesforce skills. Unlike more advanced admin or developer certifications, it focuses on practical platform usage for beginners and prepares candidates for higher-level Salesforce certifications.

Using Cert Empire’s ARC-101 best exam questions ensures practical experience, scenario familiarity, and confidence to succeed on the exam.