CISCO 700-805 Exam Questions 2025

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Our 700-805 Exam Questions offer accurate, up-to-date material for the Cisco Collaboration Applications exam, thoroughly reviewed by certified experts. You’ll receive verified answers, detailed explanations—including insights on incorrect options—and access to our interactive online exam simulator. Try sample questions below and see why IT professionals trust Cert Empire for confident and effective exam preparation.

About Cisco 700-805 Exam

What is the Cisco 700-805 exam, and what will you learn from it?

The Cisco 700-805 exam, officially titled Cisco Customer Success Manager (DTCSM), is designed for professionals responsible for driving successful technology adoption and delivering business outcomes throughout a customer’s lifecycle. It validates your skills in engagement, renewal strategy, success planning, and maximizing the value customers receive from Cisco solutions.

This certification is crucial for anyone in customer-facing roles who supports post-sales success, customer retention, and subscription renewals in the technology industry.

To prepare efficiently and ensure first-attempt success, use the best Cisco 700-805 exam questions from Cert Empire, where all content aligns with real exam formats and lifecycle-focused knowledge.

Exam Snapshot

Key Details

Information

Exam Code

700-805

Exam Name

Cisco Customer Success Manager

Vendor

Cisco

Certification Track

Customer Success Specialist

Average Salary

$95,000 – $160,000 per year

Cost

Around USD $80

Exam Format

Scenario-based and multiple-choice questions

Duration

60 minutes

Delivery Method

Online Proctored or Pearson VUE Test Center

Languages

English

Passing Score

Not publicly disclosed

Prerequisites

None officially required

Retake Policy

Cisco standard policy applies

Target Audience

Customer Success Managers, Adoption Specialists, Partner Consultants

Certification Validity

2 years

Prerequisites before taking the 700-805 exam

You do not need technical certifications before attempting this exam, but you should ideally have:

  • Experience supporting customer solution adoption
  • Understanding of subscription-based business models
  • Basic sales or account management exposure

This helps connect lifecycle best practices to real business outcomes.

Main objectives and domains you will study for 700-805

The exam covers essential customer success competencies:

  1. Customer lifecycle and success planning
  2. Value realization and adoption strategies
  3. Stakeholder engagement and relationship management
  4. Business review and ongoing performance measurement
  5. Renewal preparation and expansion opportunities

Topics to cover in each 700-805 exam domain

Domain Name

Key Focus Areas

Success Planning

Outcomes, use cases, onboarding strategies

Adoption Management

Utilization analytics, customer enablement

Value Measurement

KPIs and performance reporting

Customer Engagement

Stakeholder influence and risk mitigation

Renewals & Growth

Expansion strategy and lifecycle metrics

Practicing with Cert Empire’s best Cisco 700-805 exam questions ensures strong preparation for these lifecycle-driven scenarios.

Changes in the latest version of 700-805

New exam updates include:

  • Greater focus on subscription renewals and recurring revenue models
  • Data-driven insights and success analytics
  • Collaborative adoption strategies with partners
  • Higher emphasis on hybrid work technology adoption

This aligns the certification with today’s SaaS-driven business landscape.

Register and schedule your 700-805 exam

Exam scheduling options:

  • Online proctored testing via Pearson VUE
  • In-person testing at authorized centers

A valid Cisco account is required to register and book your appointment.

700-805 exam cost, and can you get any discounts?

Standard exam price: USD $80

Potential savings include:

  • Cisco Learning Credits for partners
  • Employer or partner program funding
  • Authorized Cisco promotional vouchers

Check available discounts before payment to ensure the best value.

Exam policies you should know before taking 700-805

Key points:

  • Government-issued ID required for verification
  • Secure, private test environment mandatory for online exams
  • Retake waiting period enforced if unsuccessful

Review the policy page before scheduling to avoid any issues.

What can you expect on your 700-805 exam day?

The exam includes:

  • Realistic customer success lifecycle challenges
  • Strategy-based multiple-choice questions
  • Business review and stakeholder engagement scenarios

Expect to demonstrate strong communication and business alignment skills, not technical configuration knowledge.

Plan your 700-805 study schedule effectively with 5 Study Tips

Tip 1: Master the Cisco customer success adoption lifecycle
Tip 2: Understand value realization and usage analytics clearly
Tip 3: Learn how to conduct effective business reviews
Tip 4: Practice stakeholder alignment for renewal success
Tip 5: Use Cert Empire’s best exam questions to test your readiness regularly

Consistent practice builds strong lifecycle thinking and exam confidence.

Best study resources you can use to prepare for 700-805

Recommended reliable resources:

  • Cisco Customer Success methodology guides
  • Success planning and lifecycle enablement content
  • Renewal strategies and adoption analytics training
  • Cert Empire’s best Cisco 700-805 exam questions for real-world learning and exam accuracy

This combination fully supports your preparation.

Career opportunities you can explore after earning 700-805

This certification equips you for high-value roles such as:

  • Customer Success Manager
  • Adoption Consultant
  • Lifecycle Specialist
  • Partner Success Advisor
  • Technical Account Manager

Customer success is one of the fastest-growing career paths in SaaS businesses worldwide.

Certifications to go for after completing 700-805

Strong next options include:

  • Cisco 700-905 (HyperFlex Architecture Sales) for data center knowledge
  • Cisco Collaboration SaaS Specialist for adoption in hybrid environments
  • CCNP Collaboration or CCNP Security for technically focused growth

This improves both lifecycle and solution expertise.

How does 700-805 compare to other beginner-level Cisco certifications?

Certification

Focus

Best Suited For

Cisco 700-805

Customer success lifecycle and adoption

Customer Success specialists

Cisco 700-760

Security solution sales

Account managers

Cisco 700-680

Webex SaaS selling

SaaS-focused sales roles

700-805 is the best option for professionals driving customer retention and recurring business revenue.

Final Recommendation

The Cisco 700-805 certification builds essential skills to help customers reach their business goals with Cisco technology. To accelerate your preparation and ensure exam success, Cert Empire provides the best Cisco 700-805 exam questions, tailored to match the exact knowledge measured in the exam.

 

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Last Update Check November 13, 2025
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